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Thank you for shopping at Exotic Home Decor.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where are you located? Do you have a showroom?

We are based at Preston, a northern suburb in Melbourne, located approximately 9 km north-east of the city’s central business district. We don’t have a showroom yet – but you are welcome to visit our warehouse studio by booking a prior appointment for viewing and collection of art works.

When can I expect to receive my order?

All the orders are shipped within 2-3 business days from our Melbourne warehouse days after receiving the orders and payment. A regular delivery takes 3-7 business days to arrive after dispatch. Tracking details will be emailed to you once your order has been shipped.

Do you offer local pickup?

Yes, you can arrange local pickup from our warehouse. Our warehouse is located at unit 15, 62A Albert Street, Preston, VIC 3072

How can I track my order?

A confirmation email will be sent to you once you place an order with us. Once your order is dispatched, another email will be sent to you with the tracking information.

INFORMATION ABOUT US

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